Hotel Operation Manager needed in Apapa

Application deadline date has been passed for this Job.
Anyworknaija
  • Post Date: December 2, 2019
  • Applications 0
  • Views 660
Job Overview

Responsibilities

  • Ensure hotel premises are clean, tidy, and ambient enough to receive and tend guests
  • Monitor the coordination between the different parts of a hotel to ensure smooth and efficient operations
  • Conduct assessments to review customer satisfaction and service recovery process
  • Oversee the hiring, orienting, and training of hotel staff to ensure maximum revenue for management
  • Establish communication channels to interact with customers in order to obtain their feedback and assist with the resolution of problems
  • Organize training programs to enhance the job skills and performance of hotel personnel
  • Monitor the accounts receivable, accounts payable, and purchase requisitions of each hotel department
  • Inspect hotel stores to check available stock and determine the need for stocking
  • Liaise with the marketing staff to develop and implement strategies for growing the business
  • Hire contractors and deal with vendors to ensure provision of high quality products and services
  • Schedule work shifts and tasks to hotel staff according to their specialty
  • Collect payments and record all expenditure and generated revenue
  • Contact clients to schedule and plan the details of an event or conference
  • Set and adjust the rates for different services according to their quality level.
Job Detail
  • Career LevelOthers
  • GenderBoth
  • INDUSTRYHospitality
  • QualificationCertificate
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